Shipping policy
We offer flat rate shipping on all orders placed within Australia. All orders are generally processed within 2-3 business days. Once shipped, please allow up to 7 business days for your order to arrive.
We send all parcels via standard Australia Post or Sendle. Please ensure you have correctly entered your shipping address details (house number, street name, suburb and postcode) as we cannot be responsible for orders that do not arrive due to error in address. You may incur additional shipping charges if this occurs unless it is the error of Lustre Blooms. Once your order has been shipped, we cannot accept responsibility for any lost parcel.
Our range of closed Luxe Gift Boxes (without flowers or plants added) are available to be delivered Nationwide across Australia (including Geelong and the Surfcoast!) through couriers. These boxes are dispatched on Mondays, Wednesdays and Fridays. Please allow 2-3 business days to pack and process your order.
Our Luxe Gift Boxes which include Flowers or Plants are available for delivery across Geelong and the Surfcoast ONLY. We hand deliver all Boxes which include floral arrangements and plants (to ensure that arrive just as perfect as when they left) everyday Monday to Friday to the suburbs below. Please allow 1-2 business days to pack and process your order. (Don't forget to add your desired delivery date)
We do deliver to suburbs outside the delivery zone for an additional fee, this fee will be calculated upon contacting us. Can't see your suburb? Shoot us through an email lustreblooms@gmail.com
Flower and Plant delivery suburbs:
Armstrong Creek
Batesford
Bell Park
Bell Post Hill
Belmont
Breakwater
Ceres
Connewarre
Corio
Curlewis
Drumcondra
East Geelong
Fyansford
Geelong City
Geelong West
Gnarwarre
Grovedale
Hamlyn Heights
Herne Hill
Highton
Lara
Leopold
Lovely Banks
Manifold heights
Marshall
Moolap
Moriac
Mt Duneed
Newcomb
Newtown
Norlane
North Geelong
North Shore
Ocean Grove
Rippleside
St Albans Park
South Geelong
Wallington
Wandana Heights
Warralily
Waurn Ponds
Whittington
We pride ourselves on our ability to deliver gifts quickly and efficiently. We always endeavour to deliver your gift as close to your preferred delivery as possible. If your order is not delivered on your preferred delivery date, we are unable to cancel your order or credit your transaction.
Late Deliveries: Refunds will not be given for late delivery. Lustre Blooms will not be held liable for late delivery. We endeavour to ship your order promptly and without delay. If a delay does occur it is often during transit which it outside of our control. In the rare case of not receiving your parcel within the anticipated time frame, please contact us via email lustreblooms@gmail.com and we will follow up.